Skip to main content

MSC Seaside Cancels Two Port Stops Due to Technical Issue

Submitted by kgnadmin on

Due to technical issues, MSC Seaside has made adjustments to the current transatlantic voyage to Europe from Brazil, canceling two ports in the Canary Islands. The cruise ship canceled the arrivals to Santa Cruz de la Palma on March 28 and Santa Cruz de Tenerife on March 30, replacing them with an overnight stay in Las Palmas Gran Canaria.

The Brazilian newspaper Correio Braziliense reports that some guests expressed their disappointment and anger in the ship’s theater interrupting the performance of the South African singer Vick Vicus demanding explanation. The atmosphere became tense and Captain Lauro Maresca was called to explain the reason for the canceled port stops. The newspaper released the following video of guests protesting in the ship's theatre.

One guest said that “the ship has not stopped in any port since Rio de Janeiro. There was a protest in the theater because they cut two ports. The ship is sailing very slowly. The first information we received is because of a fuel shortage. Now the latest information we have is that there is a problem with the engine and will travel to one of the Canary Islands and stay overnight there to carry out the repair.”

MSC Cruises released the following statement:

“We confirm that it was necessary to make an adjustment to the itinerary of the MSC Seaside due to urgent operational reasons beyond our control.

We had to cancel the stops in Santa Cruz de La Palma and Santa Cruz de Tenerife, heading straight to Las Palmas and staying in the city for an overnight, before heading to Funchal.

We regret the change of itinerary and apologize for the inconvenience. We are doing our best to compensate our guests with onboard credit and ferry tickets from Las Palmas to Tenerife, so that they could visit the city if they wish. We emphasize that the health and safety of our guests and crew were never at risk during this itinerary adjustment."